Shipping policy

At Ola’s Coffee, we carefully prepare and ship every order to ensure your coffee arrives fresh and in perfect condition.

📦 Order Processing

  • Orders are typically processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Delivery Time

  • UAE orders: Estimated delivery within 1–2 business days after dispatch.

  • Delivery times are estimates and may vary due to courier operations, public holidays, weather conditions, or factors beyond our control.

💰 Shipping Fees

  • Shipping fees (if applicable) are calculated and displayed at checkout before payment.

  • Any promotional or discounted shipping offers will be clearly communicated on the website.

📍 Delivery Responsibility

  • Please ensure that your delivery address and contact details are accurate at checkout.

  • Ola’s Coffee is not responsible for delays, failed deliveries, or losses caused by incorrect or incomplete address information provided by the customer.

☕ Food Products Notice

  • Our products are food and beverage items. Once shipped, orders cannot be returned or refunded, except in cases of verified manufacturing defects, in accordance with our Refund Policy.

❗ Delays & Force Majeure

  • Ola’s Coffee is not liable for delivery delays caused by couriers, customs clearance, natural events, or circumstances beyond our reasonable control.

     Questions?

If you have any questions about shipping or your order, please contact us at:
📧 ola@olas-coffee.com