Terms of service

OVERVIEW

Welcome to Ola’s Coffee. The terms “we”, “us” and “our” refer to Ola’s Coffee. Ola’s Coffee operates this online store and services, including all related information, content, features, tools, products, and services (the “Services”), to provide you with a curated shopping experience.
Ola’s Coffee is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service (“Terms”) govern your access to and use of our Services. These Terms include important information regarding your legal rights, warranty disclaimers, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have obtained parental or guardian consent to use the Services.

To access certain features or place an order, you may be required to provide personal information such as your name, email address, billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

SECTION 2 – OUR PRODUCTS

We make every effort to accurately display and describe our products. However, colors, packaging, or appearance may vary slightly due to screen settings or device displays.

All product descriptions, pricing, and availability are subject to change without notice at our sole discretion. We reserve the right to discontinue or limit quantities of any product at any time.

Our products are items intended for consumption. Customers are responsible for reviewing product descriptions, ingredients, and suitability prior to purchase.

SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. Ola’s Coffee reserves the right to accept or reject any order at its discretion.

Orders are considered confirmed only after payment has been successfully processed. Once an order is confirmed, cancellations or modifications may not be possible.

All purchases are subject to our Refund Policy, which clearly states that coffee products are non-returnable and non-refundable, except in cases of proven manufacturing defects as required by applicable law.

Purchases are for personal consumption only and not for resale unless expressly authorized.

SECTION 4 – PRICES AND BILLING

All prices are displayed in AED unless stated otherwise and are subject to change without notice. Prices do not include shipping fees, taxes, customs duties, or handling charges unless explicitly stated.

You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for the total amount of your order.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates only and are not guaranteed. Ola’s Coffee is not responsible for delays caused by shipping carriers, customs clearance, or circumstances beyond our control.

Ownership and risk of loss pass to you once the order is handed over to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through the Services — including text, images, logos, designs, product names, graphics, and trademarks — is the property of Ola’s Coffee or its licensors and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. Unauthorized reproduction, distribution, or use of any content is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services. These tools are provided “as is” and “as available,” without warranties or guarantees. We are not responsible for any issues arising from your use of third-party tools.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of such websites. Accessing third-party sites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Ola’s Coffee is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services.
All purchases made through this store are transactions directly between you and Ola’s Coffee. Shopify is not responsible for any aspect of the sales, products, or services offered by Ola’s Coffee.

SECTION 10 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to the collection, use, and sharing of your information as described therein.

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit may be used by Ola’s Coffee without restriction, compensation, or obligation, provided such use complies with applicable laws.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

We reserve the right to correct errors or inaccuracies related to product descriptions, pricing, availability, or other information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe intellectual property rights, transmit malicious software, or engage in harmful or deceptive conduct.

SECTION 14 – TERMINATION

We reserve the right to terminate or restrict access to the Services at any time if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without warranties of any kind, either express or implied, except as required by applicable law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Ola’s Coffee shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Ola’s Coffee and Shopify from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Ola’s Coffee regarding use of the Services.

SECTION 20 – ASSIGNMENT

You may not assign these Terms without prior written consent. Ola’s Coffee may assign these Terms without restriction.

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates, and disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.